Effective Date: 01-01-2025
1. Introduction Sweet Khazana (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our corporate policies and practices with respect to information gathering, dissemination, and protection. By using our website and services, you agree to the terms of this Privacy Policy.
2. Compliance By entering into a contractual agreement with Sweet Khazana, you acknowledge and agree to the terms outlined in this Privacy Policy.
3. Collection of Information Sweet Khazana does not collect any information about you or your business other than the information that you affirmatively choose to submit to us. We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, date of birth, and payment details (if applicable).
- Browsing Information: IP address, browser type, device information, referral URLs, and browsing behavior.
- Transaction Information: Details of orders placed, payment methods used, and order history.
- Cookies and Tracking Data: We may use cookies, web beacons, and other tracking technologies to enhance the user experience.
4. Use of Information Sweet Khazana collects this information to make better business decisions for mutual advantage, support the activities you engage in, and provide higher-quality services and solutions to you and your customers. We will not sell, share, or rent this information for commercial purposes to any person or organization.
5. Information Security Sweet Khazana classifies your personal information as Confidential Information. The information is stored on secure servers that only authorized Sweet Khazana personnel have access to. The data is encrypted to prevent unauthorized access.
6. Website Information Management Policy
- While you access our website, we may recognize and collect information such as IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name, and country/state.
- We may use your IP address to help diagnose problems with our server and administer the website.
- We will not use any of your information to enhance our website without prior written consent from an authorized signatory of your organization.
- Our website may contain links to third-party websites. Sweet Khazana has no control over and is not responsible for the content, privacy policies, or reliability of such sites.
7. Data Security & Retention
- We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.
- Your data is retained only as long as necessary for business, legal, or regulatory compliance purposes.
- Users can request data deletion by contacting support@sweetkhazana.com.
8. User Rights & Choices
- Access & Correction: You can review, update, or correct your personal data by logging into your account.
- Opt-Out: You may unsubscribe from marketing emails by following the “unsubscribe” link in the emails.
- Cookies Control: Most browsers allow users to disable cookies through settings.
9. Children’s Privacy Our services are not intended for children under the age of 13. If we discover that we have collected data from minors, we will take immediate steps to delete such information.
10. Changes to the Policy Sweet Khazana reserves the right to modify or amend this Privacy Policy at its discretion. Changes will be communicated in advance via email or posted on this page. Continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Information & Grievance Redressal For any privacy-related concerns, you may contact:
Grievance Officer: Mohana Rao Kancharla
Email: mohan.kancharla@sweetkhazana.com
Phone: +91 9885044400
Support Hours: 10:00 AM to 5:00 PM
As per the Information Technology Act, 2000, and the IT Rules, we are committed to addressing user complaints and resolving privacy-related concerns.